Quality and Innovation
SMM is a company oriented towards the total satisfaction of the needs and expectations of its customers.
To achieve this SMM governs, on a continuing basis, its activity in accordance with the guiding principle that quality is defined by customers.
Understanding and meeting the needs and expectations of the customer is a primary responsibility of all SMM employees. Thus, all commitments, attitudes and SMM services, should be recognized as an expression of quality.
Through a culture of continuous improvement, shared by all employees, SMM constantly seeks to challenge its exacting standards of quality, seeking to instill a culture of innovation and to anticipate problems rather than detecting and correcting after their occurrence.
SMM complies with the Quality Management System according to ISO 9001.
Click here to look for SMM’s Quality Policy.