Quality and Inovation

Quality and Innovation

SMM is a company oriented towards the total satisfaction of the needs and expectations of its customers.

To achieve this SMM governs, on a continuing basis, its activity in accordance with the guiding principle that quality is defined by customers.

Understanding and meeting the needs and expectations of the customer is a primary responsibility of all SMM employees. Thus, all commitments, attitudes and SMM services, should be recognized as an expression of quality.

 Through a culture of continuous improvement, shared by all employees, SMM constantly seeks to challenge its exacting standards of quality, seeking to instill a culture of innovation and to anticipate problems rather than detecting and correcting after their occurrence.

SMM complies with the Quality Management System according to ISO 9001: 2008 and EN ISO 9001: 2008.

Click here to look for SMM’s Quality Policy.